Old 12-02-2016   #41
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Hm... I smell vigilantism...

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Old 12-25-2016   #42
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Well, i got lucky and hes left me alone
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Old 12-25-2016   #43
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I am afraid that I have a bad news for you. From 1st July 2015 Paypal transaction can be disputed by buyer for 180 days after the payment date.

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Well, i got lucky and hes left me alone
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Old 12-25-2016   #44
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If you're going to sell on Ebay you need to accept a certain amount of risk and then minimize it when you can. I sell 10-12 items per week and ship worldwide. I've had two items 'lost' that led to refunds being given. Both of those items were returned to me after several months as they really has been lost. I've had buyers who wanted price adjustments and not a single one who wanted it bad enough to return the item. I've had Ebay take my side on one negative feedback that was left when I wouldn't adjust a price but did offer the return. Fortunately this was documented through Ebay messaging. If I get questions from a buyer that lead me to believe that I will have a problem if they buy the item I block them from purchasing.
My experience with Ebay is that they make a reasonable effort to be fair to both buyer and seller. I've needed to return two items that I bought that were not as described and Ebay was helpful but not unfair to the seller in the way they required me to return the items.
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Old 12-25-2016   #45
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I've been taken twice by buying cameras off this site, so I would not claim it is any better than ebay.
I'd trust this site any day over ebay but with that said I'm skeptical of sellers here who have 0 post or 1 post. They may be OK but I'd only buy from a member who is a regular.
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Old 12-25-2016   #46
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I'm with Fred
In the early eBay days people were happy to get an item they would never find in several years of camera shows .
It seems the expectations are very high now .
Don't get me wrong I purchased some clunkers on eBay from sellers that insisted they would write nuclear feedback if I didn't accept .
Something had to.change
Now it's biased the other direction with , it's a buyers market
And eBay and pay pals attitude 'just relist it '
The fees have gotten high at 10% on the auction price and shipping
And PayPal weighs in at 2.9-3.9 %
There are less problems only selling to your home country as when you have to eat the shipping it's far less
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Old 12-25-2016   #47
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Quote:
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I'm with Fred
In the early eBay days people were happy to get an item they would never find in several years of camera shows .
There was a time when there were many local camera shows, in NYC, Chicago, etc. I would just save my stuff up, and rent a table at a show, more often share a table with friends from collecting societies.

Buyers looked at my cameras, they gave me cash if they wanted the camera. It was a really simple system. Some states required you have a sales tax number, but that was a minor distraction.

eBay remains problematic for me, but it has redefined "rare." Few things it appears are rare.
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Old 12-25-2016   #48
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Ebay will take your side if you explain them. I had the same problem with a lens I sold on ebay. The seller presented a damaged one asking for a refund. I have provided ebay a photo from the sale showing the serial of the lens on the front and explained them that the one the buyer showed was another one since the serial was different.
Both that buyer and my sale had disappeared from ebay.
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Old 12-28-2016   #49
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He Probably doesn't want to open a claim because he may have a record of doing these swap-and-threaten tactics in the past. Ebay flags accounts for further investigation for too many claims opened especially on high risk items.

I would say unless he opens a claim, don't bother with it. And if you have detailed pictures in the auction including the serial number and does not match what he received then they may find in your favor.

important note *all* communications should stay in ebay. That way if they say anything out of the ordinary it'll be enough rope for them to hang themselves with.
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Old 12-28-2016   #50
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Recently had a problem with a Chinese buyer. But I blame it more on ebay than them. Item was sold through ebay's global shipping program, but my printer ate the shipping label. Guess what? You have to cancel the label and wait for USPS approval and refund on the label before you can print another one. Additionally, for some reason, the original tracking number stays stuck to the auction, even though the new label will have a different number.

Buyer starts asking where the item is, I give them the new tracking number. They claim that number doesn't work (I don't think the buyer was the sharpest tool in the shed). They filed a claim with paypal, I get my account locked down. I give them the tracking number again, give paypal the tracking number, call paypal, and nothing. No help, no response. Paypal finally sends me instructions on how to add the tracking number, but apparently the instructions were outdated, the pages and menus they said to use don't exist anymore. I ended up sending screenshots of the tracking to the buyer to show the package was indeed on its way. When it finally did show up I had to email the buyer several times to get them to close the dispute. This had a knock-on effect that delayed me shipping other items to buyers since I couldn't use paypal to purchase shipping, or transfer money to my account and just do it through the post office.

It was such a PITA I'm no longer allowing any international sales. In this case the global shipping program just made things a huge mess every step of the way.
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Old 12-28-2016   #51
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Quote:
Originally Posted by kb244 View Post

important note *all* communications should stay in ebay. That way if they say anything out of the ordinary it'll be enough rope for them to hang themselves with.
I have found that to be true. EBay can read all the email you put through their system, so they consider it when making a decision.

Do not reply to or start outside of eBay communication. I recently had vindictive bad feedback -- and it was only settled in my favor because of the snarky emails which were sent to me inside the system.
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Old 12-28-2016   #52
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Originally Posted by tunalegs View Post
Recently had a problem with a Chinese buyer. But I blame it more on ebay than them. Item was sold through ebay's global shipping program, but my printer ate the shipping label. Guess what? You have to cancel the label and wait for USPS approval and refund on the label before you can print another one. Additionally, for some reason, the original tracking number stays stuck to the auction, even though the new label will have a different number.

Buyer starts asking where the item is, I give them the new tracking number. They claim that number doesn't work (I don't think the buyer was the sharpest tool in the shed). They filed a claim with paypal, I get my account locked down. I give them the tracking number again, give paypal the tracking number, call paypal, and nothing. No help, no response. Paypal finally sends me instructions on how to add the tracking number, but apparently the instructions were outdated, the pages and menus they said to use don't exist anymore. I ended up sending screenshots of the tracking to the buyer to show the package was indeed on its way. When it finally did show up I had to email the buyer several times to get them to close the dispute. This had a knock-on effect that delayed me shipping other items to buyers since I couldn't use paypal to purchase shipping, or transfer money to my account and just do it through the post office.

It was such a PITA I'm no longer allowing any international sales. In this case the global shipping program just made things a huge mess every step of the way.
With all the horror stories of their shipping program (goes thru a processing center of their own before it's re-shipped to the destination), if I ship internationally, I handle that all myself and collect the fees as needed that way. I can't trust a third party besides myself, or the carrier to handle it.

Worst part seems to be, if you use their program, they're somehow magically not liable for anything they do to the package.
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Old 12-28-2016   #53
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And people wonder why I seldom use ebay anymore!
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Old 12-28-2016   #54
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One of our members had a Nikon lost in the postal system for several years. Finally arrived in Japan. Strange.
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Old 12-28-2016   #55
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eBay generally takes the side of the buyer. That's helped me a number of times. A bit scary for the seller.
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Old 12-28-2016   #56
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Quote:
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eBay generally takes the side of the buyer. That's helped me a number of times. A bit scary for the seller.
I lost faith in being a seller on eBay since 2007 when they changed their policy to not allow anything other than a positive feedback on buyers. What's the point of the feedback system if you're penalized for pointing out poor buyers? I understand they did it to attract skittish buyers to use ebay, but it's ripe for abuse that way.
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Old 12-28-2016   #57
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Well, I have sold several items on e-bay and had nothing but satisfied customers. I live in Norway most of the year, but I only deal with selling and buying when back in the States. I ship USPS and only domestically. Shipping to Asia and dealing with customs forms etc - why bother?

The buyers I've dealt with have been honest and most have been very friendly and grateful - so far. I have bought some nice items through e-bay as well - including an excellent copy of the CV Ultron 35/1.7; of course, I have been taken advantage of by a couple of sellers. The only really egregious case though was the s.o.b. from Maryland who pawned a crappy 1936 vintage Summar off on me when I didn't know enough to see how bad it was. But that was my own fault. Rather than dumping it and making someone else a sucker and risking my own reputation as a seller, i sold it to KEH and took a big loss.
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Old 12-28-2016   #58
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Addendum

"Global shipping program" - just something that an ambitious junior exec thought up to increase sales why supporting the globalisation ideology.
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Old 12-28-2016   #59
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Buying lenses are the most tricky. Especially with vintage glass.
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Old 12-05-2017   #60
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Holy crap, so I needed some cash and went to move a few things on eBay, and reluctantly sold a iiig to China... Checked his feedback, all camera related things, though from one seller... It got "lost" and in the end I had to refund...
I can't even sell a beater ltm summicron without a bunch of 0 feedback bidders raising the price above what's reasonable (if it walks like a duck...) I have a feeling they're gonna claim the items were lost or something shady, so I immediately shut down the auction

Something about leicas and scammers...
I sell items all the time with no problems
Sorry, I'm just frustrated... Guess I'll be using the classifieds and hoping for better luck.
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Old 12-05-2017   #61
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In the case of the picture of a different camera, did you record the serial number of the camera? I'm not sure if old Leicas have one but they should. Lenses too.
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Old 12-05-2017   #62
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I didn't that time, but afterwards, yes
Luckily, he tried scamming me with a different model camera
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Old 12-06-2017   #63
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Some buyers have strange ideas. I sold a camera to a fellow from a French colony. He gave me neutral feedback because the post office was too slow, some of the customs dockets had fallen ( I hadnít put them on, the Post Office had, and communication was too hard ( I spoke English, he spoke French). He could not see that I had no control over any of these.
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Old 12-16-2017   #64
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I have to be honest, I am 100% done selling cameras on ebay. After my last sale, the seller complained to me that the camera was "dusty", and they claimed it was because I used shredded paper as packing filler, and they wanted me to pay for the camera (which they paid $80 for) to have a CLA. I declined, and they left me negative feedback.

There's nothing I can do really except report the buyer to ebay for inappropriate feedback (or for requesting additional services, I guess?).

The topping is, I found out the seller is in Hong Kong (of course 9__ 9) but has a U.S. address. So despite not shipping to international buyers, and opting out of the mess of ebay's shipping program, somebody will find a way to screw it all up.

And it's only camera sales. I sell lots of different stuff on ebay, but camera buyers, particularly those overseas ALWAYS invent something to complain about. And it never happens with any other items. Unspecified "dust" seems to be a particularly common complaint. Sometimes it a lie, sometimes it's they just didn't read the description, I've had a few cameras which I plainly described as "dusty" provoke messages from their new owners, about how the camera is "dusty", as if this is somehow a surprise.
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Old 12-17-2017   #65
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I have had my share of bad experiences with both buying and selling on eBay, but in the great majority of the transactions, everything went smoothly. I agree the feedback system these days is quite biased toward the buyer.

The thing I find most miserable though is eBay's Global Shipping Program. There is presumably some benefit to the seller in not having to fill in customs forms, but for the buyer it is a disaster. A theoretical benefit is in providing a customs brokerage service, but I live in the US, where the customs people are not nearly as rapacious as they are in most countries (Sorry UK), and will almost never assign import duties to non-commercial international post. Cost is greatly increased, and delivery delayed by several days by eBay's transshipping points.

I recently bought two coins from sellers in the UK. The coins each cost about £6. One was sent by normal post at a cost of about £3.50, the second by the GSP, for £12.45. The one sent by normal post arrived two days earlier.

I have come to the point of never buying anything using this system.

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Old 12-19-2017   #66
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Originally Posted by tunalegs View Post
I have to be honest, I am 100% done selling cameras on ebay. After my last sale, the seller complained to me that the camera was "dusty", and they claimed it was because I used shredded paper as packing filler, and they wanted me to pay for the camera (which they paid $80 for) to have a CLA. I declined, and they left me negative feedback.

There's nothing I can do really except report the buyer to ebay for inappropriate feedback (or for requesting additional services, I guess?).

The topping is, I found out the seller is in Hong Kong (of course 9__ 9) but has a U.S. address. So despite not shipping to international buyers, and opting out of the mess of ebay's shipping program, somebody will find a way to screw it all up.

And it's only camera sales. I sell lots of different stuff on ebay, but camera buyers, particularly those overseas ALWAYS invent something to complain about. And it never happens with any other items. Unspecified "dust" seems to be a particularly common complaint. Sometimes it a lie, sometimes it's they just didn't read the description, I've had a few cameras which I plainly described as "dusty" provoke messages from their new owners, about how the camera is "dusty", as if this is somehow a surprise.
Yup, and it's only vintage pieces... The sheer amount of BS I've heard is insane... Always a Chinese/Hong Kong buyer too (my dad was born there, and he warned me right away about selling stuff to HK - his friends have stories about selling perfect, tested NOS vacuum tubes that buyers managed to find something to complain about)
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Old 12-19-2017   #67
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I'm curious how limiting sales to your own country eliminates this potential scenario?
Agree on this one. I've been selling in ebay since it started. Screwed once by a seller 20 years ago. Screwed by sellers in the US? can't count the times.

I only put it on eBay only when I try selling here with no results.
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Old 12-19-2017   #68
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Buying and selling vintage goods by the owner, to a large market, was hardly possible before Ebay and Paypal, especially moderately priced items.
Before Ebay you either dealt with dealers, or went to flea markets & boot sales.
Usenet groups!!!!
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Old 12-19-2017   #69
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I'm a long-time member of another site, going on 10 years now. It's only now and again that we get some schmuck to show up trying to scam someone. Moderator/owner of the site has allowed his membership to be self-policing... and by gosh, we do. Vigilantism? Don't know what that is, but I can say that we do a helluva lot of in-the-clear vetting. Call it "due diligence," and we'll "out" a scammer in a heart beat. We jump all over the NOOBS who show up w/ zero credibility wanting to buy or sell, doesn't matter. we've got a pretty neat algorithm or three the use of which gets rid of a whole bunch of those potential ripper-offer's. eBay? LOL LOL LOL
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Old 12-19-2017   #70
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Set your eBay seller preferences to block bidders with low or no feedback, and also block bidders from countries you don't want to ship to.
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