Go Back   Rangefinderforum.com > Cameras / Gear / Photography > Leicas and other Leica Mount Cameras > Konica RF / Zeiss Ikon ZM Leica Mount Rangefinders

Konica RF / Zeiss Ikon ZM Leica Mount Rangefinders Konica and Zeiss versions of the AE electronic film rangefinder camera

Reply
 
Thread Tools Search this Thread Display Modes

The Zeiss Service for the ZM
Old 09-20-2013   #1
krötenblender
Registered User
 
krötenblender's Avatar
 
krötenblender is offline
Join Date: Nov 2010
Location: Germany
Posts: 936
The Zeiss Service for the ZM

Hi,

just wanted to post a positive experience: I'm traveling to Japan in a week for three weeks of taking pictures.

Just a week ago I noticed, that the RF in my silver Zeiss Ikon ZM was totally off. I guess, one of the harder rides with my bicycle that weekend was too much for the mechanics. Now, the ZM is one of the two cameras I wanted to take to Japan, but with a totally off RF, it's no use for me. I really was afraid, that I couldn't take it with me.

I sent it to the Zeiss customer service here in Germany and just got a mail, that the repair will be finished on tuesday. If they sent it back a day or two later, it should be here just in time on my way to the airport… Close shave, if that works out. But anyway, they were reacting fast and I expect a good result.

I really like this camera and would love to use it in Japan.
  Reply With Quote

Old 09-20-2013   #2
EdwardKaraa
Registered User
 
EdwardKaraa's Avatar
 
EdwardKaraa is offline
Join Date: Oct 2011
Location: Bangkok
Age: 50
Posts: 703
Zeiss service has always been exemplary in my experience.
  Reply With Quote

Old 09-20-2013   #3
alexandru_voicu
Registered User
 
alexandru_voicu is offline
Join Date: Mar 2011
Location: Bucharest, Romania
Posts: 111
Zeiss service is excellent. When I sent my ZI for a minor RF adjustment, it arrived back in about one week.
  Reply With Quote

Old 09-21-2013   #4
_tom
Registered User
 
_tom's Avatar
 
_tom is offline
Join Date: Oct 2011
Location: berlin, germany
Posts: 63
I had the ZM limited edition sent to Zeiss for VF readjustment. Within four days I had the camera back,
they had also replaced my entire damaged leather covering of themselves! Zeiss has also donated an
identical new leather case (the one for the limited edition) for nothing - the old probably looked too worn.
That´s what I realy call service. And by the way, recently I bought a brand new Zeiss SW, ceased production
in 2006, they accepted my request for the extended warrenty without any hesitation.
__________________
"la luce illumina, l'ombra insegna"

blog: bildraum-f
mail:
_tom
  Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -8. The time now is 20:54.


vBulletin skin developed by: eXtremepixels
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.

All content on this site is Copyright Protected and owned by its respective owner. You may link to content on this site but you may not reproduce any of it in whole or part without written consent from its owner.