Go Back   Rangefinderforum.com > Cameras / Gear / Photography > Gearhead Delights > Repair / Camera Care

Repair / Camera Care This is a good place to discuss the care and repair of your photo gear. You can share Do-It-Yourself repair and maintenance, as well as your recommendations for pro repairs. This new forum was created 4/1/07. PLEASE title your thread wisely, so others searching for a certain make of camera or repair person can find your thread easily!

Reply
 
Thread Tools Search this Thread Display Modes

Camera Service Company, Inc., Smyrna, GA?
Old 06-23-2017   #1
dmr
Registered Abuser
 
dmr's Avatar
 
dmr is offline
Join Date: Feb 2005
Location: Somewhere in Middle America
Posts: 4,557
Camera Service Company, Inc., Smyrna, GA?

TSIA actually.

Anyone have any experience with this firm?

After being snubbed and quoted outrageous flat rates for service for two older K-mount lenses, I phoned this firm and it seems too good to be true!

They say no charge for estimates (just pay shipping both ways) and they don't flat-rate. Time and material.

The lady who answered the phone did not seem to tune out when "older" and "film" were mentioned.

Any comments good or bad? Seems like close to a no-risk situation.
__________________
My (NEW) Gallery
My Blog
  Reply With Quote

Old 06-23-2017   #2
PKR
Registered User
 
PKR is offline
Join Date: Jul 2010
Posts: 2,493
Is this an arm of KEH? Same town.
  Reply With Quote

Old 06-23-2017   #3
dmr
Registered Abuser
 
dmr's Avatar
 
dmr is offline
Join Date: Feb 2005
Location: Somewhere in Middle America
Posts: 4,557
Quote:
Originally Posted by PKR View Post
Is this an arm of KEH? Same town.
Hmmmm ... Curiosity got me. Same area, but different places on the Google map.
__________________
My (NEW) Gallery
My Blog
  Reply With Quote

Old 06-23-2017   #4
PKR
Registered User
 
PKR is offline
Join Date: Jul 2010
Posts: 2,493
Quote:
Originally Posted by dmr View Post
Hmmmm ... Curiosity got me. Same area, but different places on the Google map.
Could be former employees? Why don't you call and ask? I know, also, that companies separate by geography for business licensing and tax reasons. Could be the same owners or maybe just one of the partners.
  Reply With Quote

Old 06-23-2017   #5
PaulCooper
Registered User
 
PaulCooper's Avatar
 
PaulCooper is offline
Join Date: May 2014
Posts: 57
I have good results getting service from that place. The owner is a former tech who used to work in Japan for Yashica ($). They're dependable, and I think they fix the camera stuff for KEH...
__________________
Contax G1, G2, 21/2.8 Biogon G, 35/2.0 Planar G, 90/2.8 SDonnar G, Nikon F4, 180/2.8 Nikkor,
  Reply With Quote

Old 06-23-2017   #6
x-ray
Registered User
 
x-ray's Avatar
 
x-ray is offline
Join Date: Jun 2005
Location: Tennessee USA
Age: 71
Posts: 4,624
I purchased a Focomat they had for sale and drove down one day and picked it up.

It's an old company owned by an Asian fellow. He was really busy with a customer and didn't get to talk to him but the company has been there, I think the girl said, 47 years. It's a small shop with several techs at benches, a receptionist girl that takes orders and deals with customers. She was very polite and knowledgeable. There's nothing fancy about the place and it's in an old shopping center next to an Ace hardware. They're an authorized Nikon service center.

The girl said they'd just had a camera tech and strobe repairman retire and they're looking for replacements.

There's no connection to Keh. After visiting I'd have no issue sending equipment to them.
  Reply With Quote

Old 06-23-2017   #7
dmr
Registered Abuser
 
dmr's Avatar
 
dmr is offline
Join Date: Feb 2005
Location: Somewhere in Middle America
Posts: 4,557
Thanks gang. I think it's well worth giving them a try. I've got two lenses I both like. One sortakinda works, the other is definitely wonky.

I'll report back.
__________________
My (NEW) Gallery
My Blog
  Reply With Quote

Old 06-23-2017   #8
x-ray
Registered User
 
x-ray's Avatar
 
x-ray is offline
Join Date: Jun 2005
Location: Tennessee USA
Age: 71
Posts: 4,624
Quote:
Originally Posted by PaulCooper View Post
I have good results getting service from that place. The owner is a former tech who used to work in Japan for Yashica ($). They're dependable, and I think they fix the camera stuff for KEH...
I went by KEH repair a few years ago. They're actually in the same building as KEH. Camera Service at least at that time did not do KEH's repairs. The manager of the KEH repair was a Russian or Eastern European guy.

I don't know how good KEH repair is now since KEH was bought out but they put new shutter blades in a 150 Sonnar Hasselblad lens. They were fast and the cost was $80 as I recall. Now, I don't know. KEH has changed IMO.
  Reply With Quote

Old 06-23-2017   #9
PKR
Registered User
 
PKR is offline
Join Date: Jul 2010
Posts: 2,493
Quote:
Originally Posted by x-ray View Post
I went by KEH repair a few years ago. They're actually in the same building as KEH. Camera Service at least at that time did not do KEH's repairs. The manager of the KEH repair was a Russian or Eastern European guy.

I don't know how good KEH repair is now since KEH was bought out but they put new shutter blades in a 150 Sonnar Hasselblad lens. They were fast and the cost was $80 as I recall. Now, I don't know. KEH has changed IMO.
I liked them a lot better before they changed hands.
  Reply With Quote

Old 06-23-2017   #10
x-ray
Registered User
 
x-ray's Avatar
 
x-ray is offline
Join Date: Jun 2005
Location: Tennessee USA
Age: 71
Posts: 4,624
Quote:
Originally Posted by PKR View Post
I liked them a lot better before they changed hands.
Keh grading changed, customer service changed and prices went up. I did business with them since day one when they were in an old house on Spring St in downtown Atlanta. I'm not impressed with them now.
  Reply With Quote

Highly recommended!
Old 08-02-2017   #11
dmr
Registered Abuser
 
dmr's Avatar
 
dmr is offline
Join Date: Feb 2005
Location: Somewhere in Middle America
Posts: 4,557
Highly recommended!

Update: HIGHLY RECOMMENDED!

Just got my lenses back and I am very happy!

The one which I really cared about needed "Just some adjustment" and cost slightly less than $100. This one would not focus to infinity, and now (have not shot anything, just tested on two bodies) it focuses just a hair past infinity when up against the stop. It appears to hold focus quite well through the zoom range.

I've heard horror stories of scratch marks and such after repairs but there are NO discernible marks on it, period! Nice clean and professional repair job.

The other one "Really didn't need anything" and was no charge except for the portion of return shipping. They say they did not do anything to it, but it now clicks very cleanly in and out of macro and focuses properly.

Conclusion: Honest, professional, reasonable, timely!

About three weeks total including shipping. They phoned with the estimate and took the credit card over the phone. They did not seem to "tune out" when I said I had two older K-mount zooms for repair, said they do older film gear all the time.

The bottom line (as in $$$$$) was less than 1/4 of what the local camera shop estimated if they sent them out to the place they send stuff like this to. (Flat rate)

If I need any other work such as this, I'll sure use them again!
__________________
My (NEW) Gallery
My Blog
  Reply With Quote

Old 08-02-2017   #12
x-ray
Registered User
 
x-ray's Avatar
 
x-ray is offline
Join Date: Jun 2005
Location: Tennessee USA
Age: 71
Posts: 4,624
I sent them a newly acquired Rolleiflex 3.5F that hadn't been used in fifty years. It's scheduled for delivery at my house today after only 3-1/2 weeks. The cost of a total CLA and shipping $399. I'll post my experience later. I'm optimistic.
  Reply With Quote

Old 08-02-2017   #13
gnuyork
Registered User
 
gnuyork is offline
Join Date: Jun 2009
Location: Marietta, GA
Posts: 731
Quote:
Originally Posted by dmr View Post
Update: HIGHLY RECOMMENDED!

Just got my lenses back and I am very happy!

The one which I really cared about needed "Just some adjustment" and cost slightly less than $100. This one would not focus to infinity, and now (have not shot anything, just tested on two bodies) it focuses just a hair past infinity when up against the stop. It appears to hold focus quite well through the zoom range.

I've heard horror stories of scratch marks and such after repairs but there are NO discernible marks on it, period! Nice clean and professional repair job.

The other one "Really didn't need anything" and was no charge except for the portion of return shipping. They say they did not do anything to it, but it now clicks very cleanly in and out of macro and focuses properly.

Conclusion: Honest, professional, reasonable, timely!

About three weeks total including shipping. They phoned with the estimate and took the credit card over the phone. They did not seem to "tune out" when I said I had two older K-mount zooms for repair, said they do older film gear all the time.

The bottom line (as in $$$$$) was less than 1/4 of what the local camera shop estimated if they sent them out to the place they send stuff like this to. (Flat rate)

If I need any other work such as this, I'll sure use them again!

Good to know. I don't live too far away from Smyrna. Though I sent my Rolleiflex out to Harry Fleenor 4 months ago. It should be arriving in 2 days. Good to know there is a reputable place nearby for other cameras in the future.
  Reply With Quote

Old 08-02-2017   #14
x-ray
Registered User
 
x-ray's Avatar
 
x-ray is offline
Join Date: Jun 2005
Location: Tennessee USA
Age: 71
Posts: 4,624
Received my 3.5F back today after only 3-1/2 weeks and very happy with the CLA. I did a test roll and everything is AOK.
  Reply With Quote

Old 08-02-2017   #15
taomei
Registered User
 
taomei's Avatar
 
taomei is offline
Join Date: Mar 2015
Location: Seattle, WA
Posts: 83
So just so I'm not confused; this is Mark Hama you're talking about right? He's also located in Marietta, GA and when Paul Cooper starts talking about a Yashica tech bells just started ringing in my head.
__________________
Follow Me: Tumblr | Flickr | Instagram
  Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -8. The time now is 12:36.


vBulletin skin developed by: eXtremepixels
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.

All content on this site is Copyright Protected and owned by its respective owner. You may link to content on this site but you may not reproduce any of it in whole or part without written consent from its owner.