Originally Posted by Beemermark
Wow, I've always given Leica in NJ the benefit of the doubt and they've done excellent service for me over the years but after reading this post I won't be sending them anything. All Elmarits (and for that matter all single focal lenses) are simple to repair for any semi-intelligent technician. I have the same lens bought about 10 years ago, so I don't even consider it "old". What parts would you need to CLA a lens anyway?
Agreed, but you'd be surprised, based on anecdotal stories I've heard. Most of the horror stories involve disassembling cameras with integral lenses, but I've heard of botched lenses, as simple as they are.
My own experience with various repairers has been hit and miss. One local shop did a great job on two Canon lenses (one LTM, the other FD), but for some reason tried to disassemble my M5 for a simple RF adjustment and damaged it in the process.
Another shop around here told me it's 'normal' for a fast prime to be extremely soft (I was having focus issues at infinity) and said they needed to borrow my digital body for whatever tests they intended to perform. No thanks, not handing over my brand new M for a simple collimation.
Not saying they're incompetent per se, but not always familiar with the product at hand, but you'd think Leica would be. I can't see how a lens with no electronics or zoom is substantially different to work on than modern products. To their credit, they did
manage to replace the shutter on my M8, albeit scaring me half to death with a 'we are currently searching our global network for a critical part' email....I'm truly sorry that you didn't get the same luck I did.
DAG, Sherry, and Youxin are the way to go. I sent Don a 90 T-E years ago and while he took long enough for me to forget I even owned it, came back in spectacular shape. Sherry has been a wealth of knowledge on the M5 and always seems to respond to my emails within hours, despite her reputation as more inclined to telephone contact.
Haven't worked with Youxin, but the Leica specialists at my local shop refer out-of-warranty repairs to him, so that definitely speaks to his work.