Originally Posted by Highway 61
Raid, I once bought an Epson flatbed scanner which arrived as "broken" (red blinking when I tried to launch a scan and nothing else) in a poor package. An argument with the seller didn't sort things out. After a while I realized that this dumb/lazy person hadn't locked the mechanism before shipping (I had asked her to, of course). I could open up the scanner and the culprit was the geartrain belt which had got out of its pulleys. It turned out to be an easy fix and the scanner was resurrected. That was a good opportunity to clean the inner side of the scanner glass.
May it be the same for yours ?
I've found the Epson's are pretty easy to open up, I hope it's as simple as this!