Experience with Leica NJ service
Hi to everyone! I just wanted to relate a positive story with the recent service of my 2 1/2 year old black paint MP. Last June it started having a sticky shutter release - it was like it was partially seizing. Since it was still under the passport warranty, I sent it to Leica NJ for service. Now it did take a while - 2 months before they even called me, but last month they did call to ask permission to take off the dark red leather that I had put on by camerleather.com(I knew that I would have to pay to have that re-done, so I told them to return it and not worry about the covering). Well, the camera came back today, and it is as smooth as silk, perfectly clean inside and out, and they put on the original covering! That really is going beyond the expected, as I was the one who had the leather put on, and I knew that was a risk if it ever needed service. The covering is perfect - looks new. I know they took awhile, but the quality is terrific! Just want you all to know of a positive story for factory service.