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I'm assuming my M9 is toast...
Old 09-17-2016   #1
35photo
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I'm assuming my M9 is toast...

Tried two different cards same result...
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File Type: jpg Screen Shot 2016-09-17 at 4.49.49 PM.jpg (36.0 KB, 424 views)
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Old 09-17-2016   #2
Bill Clark
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Did you format the card first?
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Old 09-17-2016   #3
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don't think formatting is going to help this situation. sensor looks like it's toast
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Old 09-17-2016   #4
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it's very probably the camera, but just to be sure, have you tried a different card reader? I've seen corrupted files due to the card reader, though this doesn't look like that. Also, are you seeing the same thing with in-camera Jpegs vs. DNG? Just trying some variables to eliminate before sending it off...
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Old 09-17-2016   #5
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Quote:
Originally Posted by rscheffler View Post
it's very probably the camera, but just to be sure, have you tried a different card reader? I've seen corrupted files due to the card reader, though this doesn't look like that. Also, are you seeing the same thing with in-camera Jpegs vs. DNG? Just trying some variables to eliminate before sending it off...
Files appear like that on the back of the camera... I only shoot DNG
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Old 09-17-2016   #6
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Quote:
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Did you format the card first?
Always do format after a download...
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Old 09-17-2016   #7
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I'd say you've got a transporter beam in the middle of your living room.

But yeah, that does look like sensor damage.

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Old 09-17-2016   #8
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Quote:
Originally Posted by farlymac View Post
I'd say you've got a transporter beam in the middle of your living room.

But yeah, that does look like sensor damage.

PF
Haha, aliens invading my living room... I reset the camera and it got worse... Almost no image.. Yep sensor or main board are toast... Any idea how much the repair is, I'm guessing well over $1,000...?
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Old 09-17-2016   #9
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If your M9 also has the corrosion issue, you might get a new sensor replaced for free.
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Old 09-17-2016   #10
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Quote:
Originally Posted by icebear View Post
If your M9 also has the corrosion issue, you might get a new sensor replaced for free.
That I know... This doesn't look like corrosion to me..
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Old 09-17-2016   #11
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That is a major bummer. I'm being genuine here.

I suppose the only thing to do is send to Leica and brace yourself. If its a whopper estimate, you don't necessarily have to proceed. I hear stories of Leica having pity for folks with such cameras and offering nice trade in deals, etc. Ya could get lucky that way?

Regardless. This would ruin my day.
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Old 09-18-2016   #12
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Quote:
Originally Posted by rfaspen View Post
That is a major bummer. I'm being genuine here.

I suppose the only thing to do is send to Leica and brace yourself. If its a whopper estimate, you don't necessarily have to proceed. I hear stories of Leica having pity for folks with such cameras and offering nice trade in deals, etc. Ya could get lucky that way?

Regardless. This would ruin my day.
Yeah, I'll probably send it in and see what happens... My expatiations are set really low... Luckily I have some other cameras that I more than capable, just love having the option to shoot with my leica lenses..
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Old 09-18-2016   #13
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This is strangely reminiscent of the “Scotty, beam me up” banding on the first batch of M8 cameras late 2006. Send it directly to Leica Wetzlar, there is a small chance that they might surprise you.
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Old 09-18-2016   #14
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Any thoughts on how to support the growth of corrosion?

B2 (;-?
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Old 09-18-2016   #15
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I guess it is better to laugh than to cry, but hell when you spend that kind of money on a digital camera it is rather upsetting. Can it repaired and at what cost?
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Old 09-18-2016   #16
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Quote:
Originally Posted by jaapv View Post
This is strangely reminiscent of the “Scotty, beam me up” banding on the first batch of M8 cameras late 2006. Send it directly to Leica Wetzlar, there is a small chance that they might surprise you.
Hmm, I downloaded the repair form, in the US says to send to to New Jersey.. can I send it directly to Germany? Need advice some advice?
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Old 09-19-2016   #17
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Yes, you can send directly to Germany (taking heed of the customs regulations for repairs), which certainly makes a difference.
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Old 09-21-2016   #18
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Quote:
Originally Posted by jaapv View Post
Yes, you can send directly to Germany (taking heed of the customs regulations for repairs), which certainly makes a difference.
Customs regulations for repairs? Sounds like a tax? How much is that?
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Old 09-21-2016   #19
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I think Leica may surprise you, but if possible try and send to Germany rather than US.
Good luck.
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Old 09-21-2016   #20
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Would this be the general consensus to send it directly to Germany for the best Service?

This is the address on the Leica site which I would assume is correct, since I've also seen a Solms address as well...

What type of paper work do I include, a print on the issue basically? Anything else?

Leica Camera AG

Leica Customer Care
Am Leitz-Park 5
35578 Wetzlar
Germany
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Old 09-21-2016   #21
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I'm not sure I'd foot the bill to and from Germany if you think you might not want to pay for the repair. Just send it to NJ.
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Old 09-22-2016   #22
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Are you sure the camera isn't set to the Star Trek 'beam me up Scotty' filter ? :-)
Just teasing, good luck with Leica and the repairs.


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Tried to different cards same result...
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Old 09-22-2016   #23
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On the Leica website you find some paper you have to fill out and send with the camera.

http://us.leica-camera.com/Service-S...ir-Maintenance



Quote:
Originally Posted by 35photo View Post
Would this be the general consensus to send it directly to Germany for the best Service?

This is the address on the Leica site which I would assume is correct, since I've also seen a Solms address as well...

What type of paper work do I include, a print on the issue basically? Anything else?

Leica Camera AG

Leica Customer Care
Am Leitz-Park 5
35578 Wetzlar
Germany
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Old 09-22-2016   #24
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I'm going to send it to NJ... They issued me a shipping label.. we'll see what happens.. So far the process has been very responsive..
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Old 09-22-2016   #25
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Originally Posted by 35photo View Post
I'm going to send it to NJ... They issued me a shipping label.. we'll see what happens.. So far the process has been very responsive..
Very cool.

I bought my M-E from Samy's Camera in Los Angeles and when the sensor failed within the warranty period, Samy's wanted to charge me for shipping and insurance to send it to Leica NJ for repair!
Which is why that shop has lost my business.
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Old 09-22-2016   #26
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I don't see it mentioned, have you tried another card?
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Old 09-22-2016   #27
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Originally Posted by Huss View Post
Very cool.

I bought my M-E from Samy's Camera in Los Angeles and when the sensor failed within the warranty period, Samy's wanted to charge me for shipping and insurance to send it to Leica NJ for repair!
Which is why that shop has lost my business.
Wow! Well I emailed someone in Germany explained the issue, he then asked for where I was from so he could forward my inquiry.. I get an email from a guy in NJ asking for my address so they could issue me a UPS label to cover the costs.. I get a label like 10 min later or so.. Since this has been so smooth I was like hell NJ makes sense.. Will report back
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Old 09-22-2016   #28
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I don't see it mentioned, have you tried another card?
Indeed I did try another card.. same thing.. after a reset of the camera things got worse almost no image was showing..
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Old 09-23-2016   #29
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Camera is off to NJ... we'll see what happens next..
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Old 09-23-2016   #30
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Good luck!
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Old 09-23-2016   #31
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For those in the US thinking of sending a camera to Germany, be aware there are new customs rules and specific paperwork required to keep your customs fees lower when the camera returns. I was bitten sending a Rollei to DHW a few years ago, but it is apparently worse now. Check with Leica in Germany for the proper paperwork.
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Old 09-23-2016   #32
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Camera is off to NJ... we'll see what happens next..
I've been very happy with Leica NJ repair services. My M-E has had the sensor replaced twice. The latest iteration replaced with the new updated sensor. I was fortunate to receive a loaner M240 while mine was in the shop the second time.

Bought my M-E new in December 2012. Still love this camera.
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Old 09-23-2016   #33
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Originally Posted by Duane Pandorf View Post
I've been very happy with Leica NJ repair services. My M-E has had the sensor replaced twice. The latest iteration replaced with the new updated sensor. I was fortunate to receive a loaner M240 while mine was in the shop the second time.

Bought my M-E new in December 2012. Still love this camera.
Same issue with my old M-E. I often wish I kept it instead of selling and buying an M240. I preferred the crisper look from the M-E. And I thought the Bauhaus Battleship Grey paint job was just so sweet.
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Old 09-23-2016   #34
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Quote:
Originally Posted by Duane Pandorf View Post
I've been very happy with Leica NJ repair services. My M-E has had the sensor replaced twice. The latest iteration replaced with the new updated sensor. I was fortunate to receive a loaner M240 while mine was in the shop the second time.

Bought my M-E new in December 2012. Still love this camera.
Really good to hear...I purchased my M9 used 3+ years ago from Leica Store Miami it had been checked by Leica NJ and was given a clean bill.. Worked flawlessly until a couple of weeks ago..
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Old 09-24-2016   #35
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Leica Store Miami gives good service... On a couple things I bought from them that needed service, they handled it, even if the item had to go to Germany. All I had to do was get it to them, then no charges.
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Old 09-24-2016   #36
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Leica Store Miami gives good service... On a couple things I bought from them that needed service, they handled it, even if the item had to go to Germany. All I had to do was get it to them, then no charges.
They are good folks down at the Leica Store in Miami for sure. I just didn't feel the need to add a middle man to the process... I would have no problem dealing with them again in the future..
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Old 10-31-2016   #37
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Just to give everyone an update... After sending my M9 to Leica in NJ in late Sept, and calling almost every other week I finally got an estimate for repair and will be done FREE of charge new sensor needed 6-8 weeks for it to be completed... I'm happy with the resolution even if its going to take awhile...
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Old 10-31-2016   #38
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Time to change the subject heading to 'I'm assuming my M9 can be fixed"



Congrats on the good news.
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Old 10-31-2016   #39
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At least when you get an 'FSU' camera that's broke or doesn't work properly you can just chuck it in the bin...
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Old 10-31-2016   #40
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Quote:
Originally Posted by 35photo View Post
Just to give everyone an update... After sending my M9 to Leica in NJ in late Sept, and calling almost every other week I finally got an estimate for repair and will be done FREE of charge new sensor needed 6-8 weeks for it to be completed... I'm happy with the resolution even if its going to take awhile...
Actually no surprise here. Leica regularly does courtesy repairs in cases like this. I didn't mention it because I didn't want to raise hope which might be disappointed.
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