Leica's long term service to M8

[Keith]

Originally Posted by Gabriel M.A.

Rumors on the Internet are like rabbits at an Australian prairie: you can't get them under control soon enough, they'd be quite a nuisance for a long time to come. Although some rabbits have more Energizer batteries than others.

I think they need to put an official press release at this point (unless the legal department says "let the bunny go" or something like that)

I totally agree ... and the sooner the better! This will get out of control very quickly.

[buzzardkid]

Something I have not yet seen mentioned in the two simultaneous threads that are running about the repairability of the M8 is:

Now that Leica are offering a discount on the purchase of an M9 when you hand in your deceased M8, it will get them spare parts to refurbish and fix M8's with.


If they would actually refurbish parts to fix M8's with, that would be a very good move re. customer service, although it would probably cost them money to first refurbish parts that then can be utilized to repair other camera's.

I suppose this was already mentioned at the Leica User forum, but I don't read/post there. Anyone?

[Chyn]

Originally Posted by buzzardkid

Something I have not yet seen mentioned in the two simultaneous threads that are running about the repairability of the M8 is:

Now that Leica are offering a discount on the purchase of an M9 when you hand in your deceased M8, it will get them spare parts to refurbish and fix M8's with.

I suppose this was already mentioned at the Leica User forum, but I don't read/post there. Anyone?

Ah, interesting, that implies having owners volunteer the donation of their M8 for spare parts? If that's true, I should be expecting an email from Solms in due time presenting me with the option of "upgrading" to a M9, as I did have a functional LCD going into the repair process.

Will update.

[jsrockit]

Originally Posted by buzzardkid

Now that Leica are offering a discount on the purchase of an M9 when you hand in your deceased M8, it will get them spare parts to refurbish and fix M8's with.

Do you think they'd use used parts to service these cameras?

[raid]

I recently bought an M8, so what Leica will honor in terms of repair will either steer me away from Leica or it will keep me a satisfied customer. Let's wait for some empirical evidence from someone with n M8 and need for screen repair.

Will we see threads with titles "Dump Leica" or "Use Sony" ?