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Zeiss Contax Forum for the classic Zeiss Contax I, II, III, IIa, IIIa , G series, and if you want to push it, the nice Contax point and shoots. Some spill over from the Kievs, the Soviet copy of the Contax II/III can also be expected. Plus the ONLY production camera ever made in classic Zeiss Contax Rangefinder mount WITH TTL metering ... the Voigtlander Bessa R2C.

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Contax Authorized Repairs
Old 01-15-2007   #1
CameraQuest
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Smile Contax Authorized Repairs

Today I learned http://tocad.com/ has the contract from Contax for authorized Contax repairs in the US. All models: Contax 645, Contax G series, Contax C/Y SLR series, Point & Shoots.

Apparently anything they can't repair, they can get repaired by sending it back to Japan!

EDIT - CORRECTION

Effective April 1, 2015 ToCAD America will cease service of all Contax equipment.
Beginning April 1st, please send all Contax units for repair to:
Nippon Photo Clinic
37 West 39th Street, Suite # 401
New York, NY 10018
(212) 736-4663



Stephen
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UK repairs
Old 01-16-2007   #2
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UK repairs

Hi,

just for the sake of completeness, UK repairs for Kyocera Contax equipment are handled by alpha digital services:

Alpha Digital Services Limited
Kyocera House,
111 Loverock Road
Reading
RG30 1DZ Tel 01189 337000

See: http://www.contaxcameras.co.uk/ and http://www.alphadigitalservices.co.uk/

I just send them a couple of Contax G lenses for service. I hope they do a decent job.
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Germany Repairs
Old 01-16-2007   #3
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Germany Repairs

And for Germany both Kyocera and Zeiss refer to:

Tritec GmbH, Kolpingstraße 5, D-38159 Vechelde
Tel.: +49 (0)5302 9181 - 0, Fax.: +49 (0)5302 9181 - 49
[email protected], http://www.tritec-service.de
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Old 01-16-2007   #4
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I thought Tocad was authorized as soon as they took over U.S. distribution when Contax USA shut down a few years ago.

Am I missing something?

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Old 01-16-2007   #5
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Quote:
Originally Posted by scottgee1
Am I missing something?

ScottGee1
Nope. Search this forum for ToCAD and you will get multiple hits. Anything more I might say would be considered "sour grapes".
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Old 01-16-2007   #6
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I live in Canada, have a T3 that needs repair (the winder, natch). Aside from shipping costs, am I better off to ship it off to Japan rather than to TOCAD, and does anyone know where in Japan to send it with Kyocera being out of the picture as I understand it?
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They are back
Old 02-02-2007   #7
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They are back

Quote:
Originally Posted by joachim
I just send them a couple of Contax G lenses for service. I hope they do a decent job.
Hi,

just to report back. The lenses returned today: Turnaround 4 weeks. The lenses look clean, nice and seem to work well. Obviously need to wait for film processed for the final accessment. But so far there is no reason to believe anything went wrong. I am pretty happy so far
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Old 02-02-2007   #8
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Joachim, thanks for following up on this. I'll be very interested to hear about/see your results!

BTW, do you think that the price charged was fair?

Cheers!/ScottGee1
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contax service
Old 02-27-2007   #9
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contax service

sent my Contax T to
Metro Camera Repair
875 6th ave. suite 2114
new york N.Y. 10001.
212 - 736 - 4663

All good. They do all contax.
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Old 02-28-2007   #10
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Adam, thanks for posting this!

Always good to have solid references online.

May I ask what they had to do to your 'T' and how much they charged?

Cheers!/ScottGee1
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Old 03-05-2007   #11
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Hi,
I just called ToCad about updating the G1 to 'green sticker' status.
The answering system was easy to manage, and I got to a real live person on the telephone right away with only one button press.
They said they no longer honor the Kyocera voucher if you somehow manage to buy a new lens from a dealer, but the upgrade is only around 45 dollars and that includes return shipping.
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Old 03-05-2007   #12
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Like Adam my camera was repaired by Metro Camera Repair in NYC.
My prized black Contax T looks and works great now!

Chris
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Old 03-25-2007   #13
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Quote:
Originally Posted by clintock
Hi,
I just called ToCad about updating the G1 to 'green sticker' status.
The answering system was easy to manage, and I got to a real live person on the telephone right away with only one button press.
They said they no longer honor the Kyocera voucher if you somehow manage to buy a new lens from a dealer, but the upgrade is only around 45 dollars and that includes return shipping.
do you still have the phone numbers? The tocad.com doesn't work for me. I need to upgrade my g1 to the green label status.
thx
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Old 03-25-2007   #14
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It think the number is 973-627-9600
I got that from http://www.contaxusa.com/customer.asp
I know toCAD just moved, but maybe the number is the same.

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Old 03-25-2007   #15
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Tocad did the repair on one of my G2 bodies that developed a weird light leak. Came back 100%- also about 4 weeks. They never did tell me what was wrong, and my attempts to call and find out ended with no answer. This was two years ago, and the camera has performed fine ever since. Not like dealing with Sherry though!
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Old 10-07-2008   #16
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Thumbs up

Quote:
Originally Posted by CameraQuest View Post
Today I learned http://tocad.com/ has the contract from Contax for authorized Contax repairs in the US. All models: Contax 645, Contax G series, Contax C/Y SLR series, Point & Shoots.

Apparently anything they can't repair, they can get repaired by sending it back to Japan!

Stephen
EDIT - 4-22-09 NO LONGER A VALID WEB ADDRESS: You may also want add http://www.zeisscamera.com/first.shtml for all Contax Pre-War and Post War RFs....FOR USA/Canada residents.

He does not do CLA's (http://www.zeisscamera.com/services_cla.shtml), but does Overhauls (Total Strip Down and cleaning with major repairs $335.00, excludes meter rebuild ($120.00), and shutter replacement), CLA is included....Camera will work better than new (in his words). He has a lot of interesting reading too. Worth the time to check out his Web-Site.

Last edited by arbib : 04-22-2009 at 10:31.
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Old 04-02-2009   #17
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I live in the Philippines and I would be better off sending my T2 straight to Japan. Does anybody have their contact?
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Konica T3 Service
Old 07-19-2009   #18
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Konica T3 Service

Quote:
Originally Posted by sevres_babylone View Post
I live in Canada, have a T3 that needs repair (the winder, natch). Aside from shipping costs, am I better off to ship it off to Japan rather than to TOCAD, and does anyone know where in Japan to send it with Kyocera being out of the picture as I understand it?
Many use Greg Weber at http://www.webercamera.com/
He bought all Konica N.Americas parts when they left.

Read about Konica at http://tech.groups.yahoo.com/group/konicaslr/

len in Vancouver, Canada
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Konica?
Old 07-19-2009   #19
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Konica?

I suspect sevres_babylone was referring to a Contax T3 rather than a Konica T3.

There should be a law preventing manufacturers from reusing model numbers . . .
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Old 10-24-2009   #20
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Quote:
Originally Posted by joachim View Post
Hi,

just for the sake of completeness, UK repairs for Kyocera Contax equipment are handled by alpha digital services:

Alpha Digital Services Limited
Kyocera House,
111 Loverock Road
Reading
RG30 1DZ Tel 01189 337000

See: http://www.contaxcameras.co.uk/ and http://www.alphadigitalservices.co.uk/

I just send them a couple of Contax G lenses for service. I hope they do a decent job.
They send all to Japan -- they don't carry out anything in the UK ..

I have been personally at their premises in Reading ...

I have sent Contax Distagon 4/18 for repair -- 160 GBP !! 8 weeks turnaround -- superb job but expensive a bit .. and takes some time..

I have decide to have my own repair services -- and finally found a good partner for repairs ..
We do these services (Contax, Leica etc.) for far better prices which doesn't mean lower quality..

http://www.cameraserviceone.com

We do all Contax lenses except electronic parts ..

tf
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Contax G1 CLA?
Old 06-04-2011   #21
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Question Contax G1 CLA?

Where is the best place to have a Contax G1 given a compete service CLA.... and what should I expect to pay in a ball park kind of way?

Thanks.
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Old 06-04-2011   #22
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Quote:
Originally Posted by DNG View Post
Where is the best place to have a Contax G1 given a compete service CLA.... and what should I expect to pay in a ball park kind of way?

Thanks.
There is nothing to lubricate or adjust on a ContaxG. They have no helicoid for focusing, only a motor; no mechanics to the film advance, only a motor; no mechanics to the rewind, only a motor; no rangefinder; and an electronic shutter.

TOCAD does seem to have one fixed price for everything. It used to be $185 as I remember. For that they would wipe off the exterior, blow any dust out of the film chamber and return it to you.
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Old 06-04-2011   #23
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DNG, whatever you do, avoid Camtex in Vancouver BC. They may repair Contax but the cost is very high. I posted my experience here:

http://photo.net/neighbor/view-one?s...hbor_id=348620

Sorry I can't be of more help . . .
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Old 06-04-2011   #24
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Should I consider a G1, or is it too risky to own for one with no large amount of disposable income to attend repairs every few years?
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Old 06-04-2011   #25
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Quote:
Originally Posted by DNG View Post
Should I consider a G1, or is it too risky to own for one with no large amount of disposable income to attend repairs every few years?
I have had a G2 for 11 years and a G1 for 10. (G1 is my favorite and got much use) They are the most bulletproof and low maintenance cameras I have owned. The G1 needed one minor repair to tighten up the tension on the manual focus knob, G2 nothing.

I did send the G2 to Kyrocera for what I thought was an autofocus problem. They cleaned the viewfinder exterior glass and it worked perfectly.

I love my ZI cameras but I certainly cannot say the same for them.
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Old 06-06-2011   #26
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I found a place, not sure where it is in the UK I think
But here is the text, about a Contax G1 repair/cla

"
Yes we can still repair these and the rough cost of repair will be £120 inc VAT

All the best


Miss Emma Lupton

Product Sales Manager

Alpha Digital Services Ltd

111 Loverock Road, Reading

Berkshire, RG30 1DZ

Direct Dial: 0118 9337007

Fax: 0118 9587950

www.alphadigitalservices.co.uk

Anyone have experience with them? lately?

I think I can get a G2/45mm for under $900.00
But a G1/45mm leaves me the room to have a CLA done as soon as I get it so I sent it off, and still the funds needed after I get an upgrade with my m4/3 body.
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Old 06-06-2011   #27
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Quote:
Originally Posted by DNG View Post
I found a place, not sure where it is in the UK I think
But here is the text, about a Contax G1 repair/cla

"
Yes we can still repair these and the rough cost of repair will be £120 inc VAT

All the best


Miss Emma Lupton
Product Sales Manager
Alpha Digital Services Ltd
111 Loverock Road, Reading
Berkshire, RG30 1DZ
Direct Dial: 0118 9337007
Fax: 0118 9587950
www.alphadigitalservices.co.uk

Anyone have experience with them? lately?

I think I can get a G2/45mm for under $900.00
But a G1/45mm leaves me the room to have a CLA done as soon as I get it so I sent it off, and still the funds needed after I get an upgrade with my m4/3 body.
Never used them but they are the people that Contax UK gave servicing to when Contax UK shut down. Infact I think they are on the same industrial park and maybe even the same building as Contax UK were. I suspect they ex Contax people.

The address given on the old contax UK site is the same and it included "Kyocera House" in it.

Last edited by tlitody : 06-06-2011 at 09:51.
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Old 06-06-2011   #28
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Good, Now what currency is it? GBP, ??
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Old 06-06-2011   #29
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Good, Now what currency is it? GBP, ??
yes they will use GBP. UK Sterling.

Reading is about 35 miles West of London on the north side of the M4 Motorway.

Last edited by tlitody : 06-06-2011 at 10:12.
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Old 06-06-2011   #30
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Quote:
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I suspect they ex Contax people.
Sort of. Yashica seem to have sourced out their support and repairs ages ago, to one exclusive partner per region or country - many of their former subcontractors carried on after Kyocera got out of cameras.
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Old 06-06-2011   #31
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I thought so, about $198 USD, But, will I need to pay the VAT, living in the USA?
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Old 06-06-2011   #32
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DNG: I suggest you learn what can be cleaned, what can be lubricated and what can be adjusted before you send a ContaxG off for a $198 CLA.

Many years ago I sent a G2 to Kyrocera / Contax service for adjust / calibrate the autofocus. Several weeks later it was completed with the fixed rate $185 repair cost. Then I talked to the Contax tech on the phone. He told me that he cleaned the fingerprints off the viewfinder window. He said he did not set pricing, just fixed cameras. He was the one that told me there is nothing adjustable in those cameras as well as nothing to that would ever need lubrication. He said cleaning could only be exterior cosmetics.
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Old 06-06-2011   #33
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I own both a G1 and a G2 and have done so for many years. I use both extensively and have never had the need for service or CLA. That's why I bought them in the first place.

Both work flawlessly and I've no doubt they'll continue to do so for years to come.

p.s. prefer the G2 though.
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Old 06-07-2011   #34
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Thanks Bob... That is interesting, in that nothing can be adj... very unique design...I may go for the G2/45mm kit..

I am selling M5, (Bubba), and a ZM 50mm f/1.5 C-Sonnar (f/2.8), both in excellent condition. and both work great to fund a m4/3 upgrade, and replace the M5 kit. I use digital 90% of the time. But, I love shooting film time to time.

I will have them up in the classified this week, I will sell as kit (preferred), or separately.
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Old 06-07-2011   #35
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Quote:
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Thanks Bob... That is interesting, in that nothing can be adj... very unique design...I may go for the G2/45mm kit. ........................
Remember the ContaxG series are totally electronic. Film advance and rewind is by peizoelectric motors, not mechanics, focus is by piezoelectric motor and there is no rangefinder. It many respects they are very similar to your Panasonic G1.

FWIW, I do have G1 & G2 bodies plus 21mm, 28mm, 35mm, 45mm & 90mm lenses, all with lens hoods, as well as a ?100 flash that I seem to not be using. They are on consignment at a friends used camera store here in central FL. I forget the prices but they are matched to the current market. Let me know if you are interested.
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Old 06-07-2011   #36
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Well, You know I want the G2/45 so Not sure on a good price, but, I'd Trade the M5 body (3Lug Black, 136x, 28/90, 35/135, 50/75) for the Contax G2/45mm kit, I can get 800.00 for the ZM 50mm f/1.5, so that is more than enough for the Panny G3 body... If that is acceptable?
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Old 06-07-2011   #37
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Well, You know I want the G2/45 so Not sure on a good price, but, I'd Trade the M5 body (3Lug Black, 136x, 28/90, 35/135, 50/75) for the Contax G2/45mm kit, I can get 800.00 for the ZM 50mm f/1.5, so that is more than enough for the Panny G3 body... If that is acceptable?
I sent you a PM.
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Old 06-12-2011   #38
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I tried contacting Henry Scherer to find out where I was on his list, no 12 at last count. His website gave a server error when trying to access the status list, and an email to Henry bounced back. Does anybody have any ideas what might be happening, hopefully server problems?!!
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Old 06-13-2011   #39
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They are on consignment at a friends used camera store here in central FL.


There's still an actual 'camera store' in central Florida?! Lucky you!
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Good to know!
Old 11-14-2011   #40
scottgee1
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Join Date: Jan 2005
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Good to know!

Quote:
Originally Posted by japancamerahunter View Post
For all people who need Contax and Kyocera servicing, drop me a line. I work with Kyocera Japan directly and have close contact with them. I can deal with all of your repairs.
Thanks
Japancamerahunter
That's very interesting indeed! How far back in the model lines will Kyocera still service?

Thanks!/ScottGee1
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