Is the lid plugged into the base? I've had that connection slip out and it gave me a few moments of panic.
Second, my v700 went bad after less than a year of use, with similar symptoms: long scans on preview and it would only show garbage (orange streaks primarily). Epson repaired it (replaced the defective parts, which was most of the internal guts of the scanner) under warranty. I hope that's not the case with yours, but it's not unheard of for these things to fail.
Originally Posted by peewee
Glad for any suggestions about why my scanner will not scan..the thumb nail preview usually takes seconds..tonight it is taking about 5 mins and then unable to retrieve any previews..I have tried for an hour!, each time is the same.
Thanks for any advice.