Cameraleather.com experience?

[thawkins]

I had good service from this outfit when I recovered my Yashica Mat 124camera. I don't remember which covering I ordered but it was perfectly cut and arrived promptly. Receently I ordered a new covering for one of my evil SLRs and again was served well.

[Pastor Chris]

Originally Posted by Bill58

He has a day job, so he's late sometimes. However, he's 110% honest-he won't rip you off.

I agree. It seems if something is already made up, it come quickly. For others, be patient, the results are worth the wait. I have had nothing but great experiences with them and will continue to use their services. Give it time.

[dh-photo]

Originally Posted by Bill58

...he's late sometimes. However, he's 110% honest-he won't rip you off.

+1

It took it's time, but when the leather finally arrived everything was hunky dory. One leather piece was the wrong cut though, but within a week I had the right piece.

Have patience and things will work out.

/David

[Renzsu]

Yup, be patient and you'll be ok. I had to wait a week or two for my Griptac, the Levant black took longer (but I heard it was low on stock). I sent a reminder to him after a month or two, I wasn't in a rush. A week later I had the piece with an apology that it took so long. I'd buy from him again, just know it can take a while.

[ZeissFan]

By the way, it's impossible to be 110% honest.

In fact, you're either honest, or you're not. There's no in between.

This has nothing to do with this vendor, by the way. Just an observation.

[goodtimes]

I've ordered many times from him and I was always satisfied.
Morgan isn't super fast though but the quality is there.

[pphuang]

The issue is not one of honesty, or quality of products. He has always come through (eventually), and his stuff is great. However, it has more to do with how he chooses to run his business. When there are few choices, you tolerate the issues if you want the product, but I often times wonder why some enterprising merchant doesn't come in and "fill the gap?"

[akk2]

I feel like he should at least drop me a note says it will be late or whatever.
I would try if someone have same kind of service and most of leathers.

[rod64]

Received mine after a little more than a week and I am in Canada. Can't complain about the delay. The quality of the product is top-notch.

[nikon_sam]

Maybe I'll wait until after the new year to order a new skin for my Argus C3...
I can wait...that doesn't bother me but the Argus might get cold...

[akk2]

It that true "Natural Grain Kid leather (Goat Skin)" and "Genuine Exotic Leathers" will take a much longer time than others?

[dave lackey]

Can't speak to the service as my M3 was recovered by PO... and the kid leather is to die for. Great product!

BTW, is PETA lurking about?

[flip]

Originally Posted by dave lackey

BTW, is PETA lurking about?

Don't worry. Kid leather is made from real kids.

[jmkelly]

I have five bodies with Cameraleather coverings, and three with coverings I have cut myself. Two of those I cut were of black lizard which I bought from DAG after contacting Morgan ahead of time and discovering that he was out of stock. In my experience he is way better at responding to "is this in stock?" emails than he is to the "where is my order?" emails.

The business of cutting out pieces of 40 different covering materials for over 100 different cameras - some of them arcane and obscure or not produced for 50 years - folks, it ain't McDonalds. A totally different standard of "customer service" applies. Do any of the impatient ones have any inkling how lucky the community is to have anyone doing this at all? Much less to have two guys who do it?

IF there was sufficient market for exotic and replacement camera coverings ever to be more than a tiny, tiny cottage industry, and IF people were willing to pay the cost to provide Amazon.com-level CS into the cost of the product, yes - I believe someone would "fill the gap."

[pphuang]

Originally Posted by jmkelly

The business of cutting out pieces of 40 different covering materials for over 100 different cameras - some of them arcane and obscure or not produced for 50 years - folks, it ain't McDonalds. A totally different standard of "customer service" applies. Do any of the impatient ones have any inkling how lucky the community is to have anyone doing this at all? Much less to have two guys who do it?

IF there was sufficient market for exotic and replacement camera coverings ever to be more than a tiny, tiny cottage industry, and IF people were willing to pay the cost to provide Amazon.com-level CS into the cost of the product, yes - I believe someone would "fill the gap."

Supply/demand - probably too small a market for any of the "big players" to get involved - sort of like digital rangefinders

However, it seems like making the template is the difficult, labor intensive step. Once you have the template, why can't you automate the process?? Check out the link - this is the future!

http://aki-asahi.com/store/html/Lase...cutting_e.html

8 weeks and counting...

[cam]

Originally Posted by akk2

It that true "Natural Grain Kid leather (Goat Skin)" and "Genuine Exotic Leathers" will take a much longer time than others?

from my experience, sigh, yes...

[LeicaFan]

Originally Posted by akk2

It that true "Natural Grain Kid leather (Goat Skin)" and "Genuine Exotic Leathers" will take a much longer time than others?

Took just a few weeks for mine to come in.

[akk2]

Originally Posted by Wes.

Took just a few weeks for mine to come in.

I waited for 36 days already

[marling]

I ordered from him Sept 11 and still have not received product. I wanted it for Christmas and thought it was soon enough to order. He sent an email in early December saying it was posted. Still not here, no response. Would not order again.

[akk2]

Originally Posted by marling

I ordered from him Sept 11 and still have not received product. I wanted it for Christmas and thought it was soon enough to order. He sent an email in early December saying it was posted. Still not here, no response. Would not order again.

what did you order?
I am waiting for a black kid-skin for M6 since nov21.
no reply to my emails.

[pphuang]

2 orders (black beauty, black lizard) - 2 months and counting...

[marling]

I ordered black lizard for M6ttl, nearly 4 months ago.

[Mister E]

I've spent at least $500 with Morgan. He can be slow, but always has come through in the end. Im a happy customer.

[Bill58]

I seriously doubt if anyone could make a decent living in the Western world selling camera coverings full time, except maybe a semi-retired person, so you gotta have some kind of day job--like Morgan does. Add in some kind of "life" and you get precious few minutes a day leftover for this kind of endeavor.

Unhappy customers are a given when they expect the same kind of delivery as they get from full time stores,etc. I had some stuff from him delivered ASAP and others were delayed, but my life didn't hang on it because I had other cameras. However, the quality or ultimate delivery/ integrity was never compromised.

However, I expect this thread will never end.

[Cindy Flood]

I ordered the red kidskin for my iiig in November. Several of my emails went unanswered, but the kidskin did arrive and is beautiful. Morgan told me that he is swamped with orders from Asia. The kidskins have to be individually cut.
I guess that it is the lack of response to emails that is the hardest part to understand.