Photoshop question

cp_ste.croix · 05-24-2005

Ok...I'll admit it, I'm a bit of a twit when it comes to computers...not quite as bad as my mom or anything, but by no means am i learned in the ways of ones and zeros.

with that in mind, I have photoshop cs recently installed which will not open due to a memory allocation error. I tried to use the photoshop plug in which would alleviate this (the adjusted refresh plug in) but it's still a no-go

. I can get imageready CS to run, and have no idea of the differences between the two.

Other than that, I am attempting to learn some workflow for my lab scanned (300dpi) negs so I can post them here. Any hints or tips on that too?

Thanks in advance...
chris

JoeFriday · 05-24-2005

what operating system are you running?

T_om · 05-24-2005

Quote:

Originally Posted by cp_ste-croix

with that in mind, I have photoshop cs recently installed which will not open due to a memory allocation error. I tried to use the photoshop plug in which would alleviate this (the adjusted refresh plug in) but it's still a no-go

. I can get imageready CS to run, and have no idea of the differences between the two.

Adobe has a great customer support help desk. Give them a call and have your serial number ready and they will be happy to help you out.

Tom

cp_ste.croix · 05-24-2005

windows xp
4.66 GB of free space
384mb RAM
pentium 4

Fedzilla_Bob · 05-24-2005

From what I can see you may be be low on available RAM and virtual memory space on your hard drive. CS might require more available memory than earlier versions.

If you can afford to do so add RAM (you should actually have about 768 megs of RAM minimum). Photoshop will run much faster as a result. While you are at it add a second hard drive. Good values can be found in RAM and hard drives these days.

Both Windows XP and Mac OS X require a lot of RAM. Unfortunately so does Photoshop. I think Imageready runs fine because it does not require as much RAM.

Fedzilla_Bob · 05-24-2005

Looking at the free space on your hard drive, I would say it's time to do some archiving to CDs or DVDs. You are about to discover what happens when a worksttion or desktop PC runs out of space.

Fortunately XP is very forgiving and will give you plenty of warning.

kiev4a · 05-24-2005

I run Photoshop 7.1 with 512 megs on a PC (2.8 gigahertz) and a 40 meg HD. I don't have any crashes but I'm sure it would run a lot faster with a gig of memory.

Fedzilla_Bob · 05-24-2005

Quote:

Originally Posted by kiev4a

I run Photoshop 7.1 with 512 megs on a PC (2.8 gigahertz) and a 40 meg HD. I don't have any crashes but I'm sure it would run a lot faster with a gig of memory.

I'll bet you have way more than 4 gigs available. His PC may be looking to use swap file space on his hard drive.

kiev4a, what version of Photoshop are you running?

Fedzilla_Bob · 05-24-2005

OK, I get the "Officious Butt-Head" award today (OK, I hear that snickering out there, it will only be tolerated just this once

)

I just went to the Adobe site to check requirements for Photoshop CS and found the following -

Windows

* Intel® Xeon™, Xeon Dual, Intel Centrino™, or Pentium® III or 4 processor
* Microsoft® Windows® 2000 with Service Pack 4, or Windows XP with Service Pack 1 or 2
* 320MB of RAM (384MB recommended)
* 650MB of available hard-disk space
* 1,024x768 monitor resolution with 16-bit video card
* CD-ROM drive
* Internet or phone connection required for product activation

So, your PC seems to have enough memory. Still seems like the kind of error message one would get from eaither to little memory or even a memory leak.

Are you running any other programs at the time that you are launching Photoshop?

As for your hard drive, 4 gigs will disappear fast when you are scanning, manipulating and saving image files. The Photoshiop .psd files can get large very quickly.

I would definitely rely on Adobe's cutomer service for some kind of resolution to the problem.

kiev4a · 05-24-2005

Quote:

Originally Posted by Fedzilla_Bob

I'll bet you have way more than 4 gigs available. His PC may be looking to use swap file space on his hard drive.

kiev4a, what version of Photoshop are you running?

Running 7.1 and you are right, I have plenty of swap file space. At home I'm in the process of adding a 150 gig SATA drive to the 2 80 gigs I already have. Pictures are staring to squeeze me although I only save at 300 dip. Know a guy in Canada with a mac and EIGHT 200 gig drives! He saves everything at about 4,800 dip.

Fedzilla_Bob · 05-24-2005

Yeah I run 7.1 at home and CS at work. 7.1 is fatser. But then too I have a gig of RAM at home and 750 megs at work. That may account for the slowness at work.

cp_ste.croix · 05-24-2005

my hd is only 18.5GB too...is it time for a major upgrade?

cp_ste.croix · 05-24-2005

deleted some music so i have about 6.38GM of free space...anyone have any other suggestions?

kiev4a · 05-24-2005

With 384 megs of ram and 4 gigs drive space Photoshop will probably be stretched--especially if you have any other program running.

On photos for the web, other will disagree with me but I knock the shots down to 72 dpi and then use the Photoshop Save for Web feature and a medium quality jpg setting. Keeps the files small enough they don't take all day to open and face it, on the web, where everyone has their monitors set to their personal taste it's usually a waste to try to go higher resolution a fine tune the color.

cp_ste.croix · 05-24-2005

YAY!!! I got photoshop working!

Thanks everyone for your help. I managed to upload a photo or two as well as an avatar, though my post processing leaves something to be desired. I basically just adjusted levels and left it at that. scans were done by the lab at 300dpi jpegs.

chris